Return & Exchange

WE BELIEVE IN A HAPPY RELATIONSHIP WITH OUR CUSTOMERS

If any problem occurs, please notify us within 24 hours of purchase for the item. However, If the product is physically damaged or broken upon delivery, you should immediately notify us within 24 hours WhatsApp at 0322-4936261 so that we can take action immediately.

Things You Should Know Before Claiming Returns

• Customers have to send the item back to our warehouse after the acknowledgement of our customer service
• Customer have to send item via traceable delivery i.e. courier or registered post on his own expense to our address.
• Replacement policy is valid for situations/circumstances given below:
• In case you received the wrong product.
• In case the product delivered to you has some defect or issue.
• However, to Successfully replacement of your product
• Notify within the time limit.
• The product should be undamaged, unused, and in the condition in which it was received
• The parcel contains its original product packaging, manufacturer’s containers, documentation, warranty cards, manuals, and all accessories that came in or attached to the product when ordered.
• None of the items mentioned above, including the product itself, is defaced or marked in any way, shape, or form.

A Few More Things To Keep In Mind

We have a checking warranty of 24 hours on products that do not have a company warranty but on products that have a company warranty, the 24 hours checking warranty from Deez Store does not apply. Replacement can take Up to 3-5 days after inspection by the team.